Name: Kyota Genki M380 Massage Chair
Brand: Kyota
SKU: 10138015
Price: 4999.0 USD
Availability: InStock

Description

The Kyota M380 Genki has high-end massage chair features, yet is surprisingly affordable. Now anyone can enjoy the mind and body benefits of massage, from head-to-toe anytime in the comfort of home.

Featuring a special 360° sweeping 4-Node Back Massage Mechanism with five different massage techniques, it travels down your body from your neck to your glutes. Experience Triple Roller Total Sole Reflexology and music through the Intersound™ Bluetooth® Speakers. The M380 Genki advanced features include Intelligent Voice Command + Control; simply tell the M380 Genki your massage selection! The Total Calf™ Kneading and Oscillating calf feature is normally found on chairs twice the price. Same with the MyMassage™ Memory Program feature to store your own custom creations. And if you are worried about space, relax, this chair is equipped with Zero Wall Fit™ Space-Saving Technology and requires just 2" of wall clearance.

The Kyota M380 Genki is the best choice for putting a chair into your healthy lifestyle to deliver daily therapeutic massage without compromise. Live better, relax and renew with the best value you will find in any massage chair today.

Regions

• Neck • Shoulders • Back • Arms • Hips • Glutes • Calves • Feet

360 Degree 4-Node Massage

The 4-node robot performs, kneading, tapping, kneading with tapping, shiatsu and knocking massage in an infinite sweeping motion.

Calf Oscillators

Soothe those tired calves. Usually found in chairs twice the price, the Genki M380 features kneading and oscillation motor that combines with air cell compression for the most comprehensive massage available.

Lumbar Heat

Heating modules located in the back of the chair provide a soothing sensation and help loosen your muscles.

Total Sole Reflexology

Utilizes triple shiatsu rollers per foot along with the squeeze of air compression to provide reflexology relief throughout the body.

One Touch Zero Gravity

Zero gravity positioning elevates your knees above your heart, which allows the spine to decompress, provides a sense of weightlessness, and maximizes the effect of the massage rollers.

Slide Forward Space-Saving

No need to worry about what room or how you will arrange your chair, relax and feel the stress melt away as the Zero Wall Technology affords you the ability to place your chair with ease.

Intelligent Voice Command + Control

This feature allows you to control your chair and massage experience hands-free by using one of the many voice commands. Such as "Stress Relief" "Change to point mode" or "Go a little down."

12 Auto Programs + 3 MyMassage Memorized Programs

Convenient and easy-to-use auto programs. Choose from Quick, Full Body, Rest & Relax, Recharge, Recovery, Stretch, Neck & Shoulders, Back Relief, Lower Body, Stress Relief, Renew, Athlete, and three memory massage programs.

Additional Features

360 degree 4-Node Plus Massage: Delivers a 360° figure 8 sweeping motion down the entire length of the spine while delivering five comprehensive massage techniques for a unique massage experience.
12 Auto Programs: Convenient and easy-to-use automated and choreographed programs with the push of a button. Each program automatically changes massage techniques, intensities, and chair movements to create a complete massage session.
Weightless One-Touch Zero Gravity: Zero Gravity elevates your feet up over your heart to improve overall circulation and reduces gravitational force on your spine for a sense of weightlessness.
Full Manual Control: Control air intensity, foot roller on/off and targeted zone massage mapping.
Complete Calf™ Kneading + Oscillation: The ultimate in lower leg relief. The calf area of each leg contains kneading rollers in the back and orbital oscillation on the sides of the calves to soothe sore, tired calf muscles. The rollers and oscillation imitate human hands gently working to relieve tension and pain and restore circulation and flexibility. Simultaneously, the multiple air cells provide compression with adjustable intensity.
Intelligent Voice Command + Control: Activate your massage programs by simply using this hands-free voice command feature.
3 MyMassage Memory Programs: Three MyMassage™ programs allow you to build a manual massage sequence and then save it.
Truefit™ Body Scanning: Special technology within the hardware and software of the chair allows the chair to pinpoint the user's size and shape, providing a customized massage specific to them.
Zero Wall Fit™ Space-Saving Technology: By sliding the chair forward while reclining, this feature allows the amount of space required between the chair and the wall to be just a few inches. Chairs without this feature must be placed far away from the wall taking up much more space in the room.
Total Sole Reflexology™: This feature has the broadest coverage of the sole allowed in a massage chair today, utilizing three shiatsu rollers per foot attending to the vital pressure points on the feet linked to other parts of the body.
USB Charging Station: Charge any USB device with the convenient USB port on-board, located within reach while in the chair. Recharge your phone while you recharge your body.
Lumbar Heat: Heating modules located in the lower back of the chair provide a soothing sensation and loosen your muscles to better prepare your body for the massage.
Chromotherapy Lights: Chromotherapy lights use the color spectrum to help balance one's physical, emotional, spiritual, and mental energy. Lights on the side of the chair illuminate to set the mood.
(Premium) Bluetooth® Speakers: Immersive speakers located in the headrest connect to a phone or other Bluetooth device allowing you to stream music, guided meditations, ambient soundscapes, and any other form of audio to enhance the mental experience of your massage.
Sleep Mode: Enabling sleep mode will keep the chair reclined after your massage program ends; allow yourself to enter a deep state of relaxation until you decide to get up.

Air Massage

Arms & hands
Legs & feet

TECH SPECS

Downloads

Warranty

The Kyota Promise: 4 Year Residential Limited Warranty

Unlimited USA-based customer & technical support
4 Year structural framework warranty
No-cost replacement on covered parts for 2 years
Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year

For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.

Any repairs needed during the 3 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.

Warranty Exclusions
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.

To initiate a Kyota Warranty claim, simply call Kyota Customer Support Team at 603-910-5333.

Shipping & Returns

SHIPPING POLICY

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@topsportstech.com.

The Estimated Delivery on the product page is an estimate, therefore if the product arrives outside of the estimated delivery window the customer will hold no action. Top Sports Tech will do its best to communicate shipping delays but cannot control global and local supply chain issues.

No Shipping outside the USA's Continental 48 States unless otherwise specified by a Top Sports Tech representative

Shipping Options

Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.

Threshold Shipping:This involves the item being brought onto your porch, or into a sheltered/garage area.
White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE

RETURN AND REFUND POLICY

Cancellations & Refunds:At Top Sports Tech we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).

If you have questions, please send an email to sales@topsportstech.com or call us at (469) 518-4269

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at (469) 518-4269 or email sales@topsportstech.com any time.

Cancellations of Custom Orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.

These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provideestimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).

Order delays have proven to be unavoidable and outside of Top Sports Tech control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from Top Sports Tech, you are acknowledging the following of the Exchange Agreement:

I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to top sports tech within 24 hours of the product being delivered.
I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange.
I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
I understand that if my order has left the warehouse, that I am unable to receive a full refund.
I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 20%.
I understand that shipping date estimates outlined on product pages are estimates and may change due to factors completely outside the control of Top Sports Tech.
I understand and agree that I will not cancel my order or file a chargeback for an order delay or because an estimated time provided to me turned out to be incorrect due to factors outside the control of Top Sports Tech (such as manufacturing and logistical constraints of our partner companies).

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to sales@topsportstech.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The Top Sports Tech default is that customers will be responsible for all return shipping charges or reconsignment fees caused by customer error, unless otherwise stated on the product page.

Nearly all of our products have guarantee warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or a store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above.

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact sales@topsportstech.com.

Chargebacks

Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive, and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive,please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!

Contact sales@topsportstech.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Kyota Genki M380 Massage Chair