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Practice softball pitches anywhere, anytime. Inside or out. Paisley’s Throw Down Mat without Spikes is the best traveling softball pitching mat on the market. A smooth back is great for indoor use. Perfect for developing pitchers ages 7 to college to warm up before games or in between innings. Coaches love it for running drills. Lane stripes replicate collegiate softball pitching and play. Clean-up is easy.
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Returns and Refunds.
(a) Our Contact Information. We want you to be happy with your purchase! If there is a problem with your order, please contact 1-(888) 943-0520 or email portolite@gmail.com.
(b) Return of Undamaged Products. Except for any Products designated on the Site as non-returnable and for any Products delivered internationally, if you are not completely satisfied and you are not returning the Product because it is damaged, you must initiate a return within forty five (45) days after delivery of the Product. To initiate a return of undamaged Products, you must call 1-(888) 943-0520 or email portolite@gmail.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your Product. Once you receive the RMA from Portolite, you have an additional forty five (45) days to return the Product to Portolite. The returned Product must not have been used and must be in “like new” condition and it must be returned in its original packaging. We offer no refunds on any Products designated on this Site as non-returnable; all special order sales are final; and used Products cannot be returned. You will receive a refund for the purchase price and applicable sales tax, less a 20% restocking fee. You are responsible for all shipping and handling charges for returned Products. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a freight carrier that can provide you with proof of delivery for your protection. Your refund will be credited back to the same payment method used to make the original purchase on the Site. Please allow up to two (2) weeks for your return to be processed and refund issued.
(c) Return of Damaged Products. Claims for defective Products must be made in accordance with the terms of Section 6 below. Once the shipment leaves our store, liability falls on the freight carrier. Carefully inspect all Products upon arrival. Any signs of visible damage must be noted on the delivery receipt and signed by the driver. If damage is suspected, open the carton in the presence of the driver. If damage is present, contact the freight carrier immediately and request an inspection. Do not unpack. Keep all items and packing materials in the original container until inspector arrives. To return damaged Products, you must call 1-(888) 943-0520 or email portolite@gmail.com to obtain a RMA number before shipping your Product. Returns will not be accepted without an RMA number. You are responsible for all shipping and handling charges for returned Products. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a freight carrier that can provide you with proof of delivery for your protection. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
(d) Cancellation Policy. Once we have accepted your order, cancellation of the order is subject to a 5% fee.
5. LIMITED WARRANTY FOR PRODUCTS.
(a) Limited Warranty. Portolite warrants that, during the applicable warranty period (as set forth below), certain Products purchased from this Site are sufficient for the purpose manufactured, are of good material and workmanship and are free from defect.
(b) Who May Use This Warranty? This limited warranty extends only to the original purchaser of Product from the Site. It does not extend to any other owner or transferee of the Product.
(c) What Does This Warranty Not Cover? This limited warranty does not cover any damages due to transportation, storage,improper use, failure to follow the product instructions, modifications, combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by us, normal wear and tear, or external causes such as weather, accidents, abuse, or other actions or events beyond our reasonable control. This limited warranty does not include damages due to wear and tear of the Astro-Turf and FieldTurf products on the turfed mounds. Please see Section 9 regarding turf maintenance.
(d) What is the Period of Coverage? This limited warranty starts on the date of your purchase and lasts according to the terms set forth below for each Product. A warranty period is not extended if we repair or replace a warranted Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
· Baseball Game and Practice Mounds: Ten (10) years;
· Soft Softball Pro Spiked Mat, Softball Long Spiked Mat, Softball Ultimate Mat: Five (5) years; and
· Softball Signature Mat, Softball Throw Down Mat, Softball Sticky Mat: Three (3) years.
(e) What Are Your Remedies Under This Warranty? With respect to any defective Products during the applicable warranty period, we will, in our sole discretion, either: (i) repair or replace such Products (or the defective part) free of charge, or (ii) refund the purchase price of such Products. You are responsible for shipping and handling fees to return the repaired or replacement Product to you if we elect to repair or replace the defective Products.
(f) How Do You Obtain Warranty Service? To obtain warranty service, you must call 1-(888) 943-0520 or email portolite@gmail.com during the applicable warranty period. You will be required to show proof of any issues with the Products by picture and/or video, if possible.
(g) DISCLAIMER. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, PORTOLITE MAKES NO REPRESENTATIONS AND GRANTS NO WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, AND PORTOLITE SPECIFICALLY DISCLAIMS ANY OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, OR EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
(h) Applicability. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province. This limited warranty applies to the greatest extent permitted by applicable law.
(i) Limitation of Liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT THAT YOU HAVE PURCHASED THROUGH THE SITE. WE WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS OF SALE, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
