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This Lobster tennis ball machine also offers fully random oscillation. This revolutionary feature allows the machine to throw balls throughout the entire spectrum of the court mixing up speed, spin, trajectory, oscillation, and feed rate. This technology allows the phenom to realistically simulate true match play, a feature that is unsurpassed by any electric tennis ball machine in its class.
Want even more features and the ability to program your own custom drills? Check out the phenom two.
The phenom is equipped with 6 pre-loaded, six shot drills that simulate the most popular styles of play - grinder, all courter, power baseliner, moonballer, slicer, and lefty. These incredible drills mix up speed, spin, feed rate, and trajectory preparing you to dominate your competitors. The phenom offers unrivaled full random oscillation. This revolutionary design allows the machine to throw balls throughout the entire spectrum of the court mixing up speed, spin, trajectory, oscillation, and feed rate. This fully random technological advancement allows for the phenom to realistically simulate true match play, a feature that is unsurpassed by any machine in its class.
Because of their size, the phenom machines ship in two pieces and some minor assembly is required.
The phenom is made in the USA and is covered by Lobster’s 2 year warranty.
Lobster Sports proudly offers a 2-year warranty, giving you the peace of mind that has become synonymous with Lobster Sports. Each ball machine is assembled onsite at our California manufacturing facility. Quality control checks are performed at each step of the assembly process if your new machine has tennis ball fuzz inside or your pickle ball wheels looks slightly used, then you know Lobster tested it properly.) We build quality machines and back them up with our warranty.
The Limited Warranty applies only to the original purchaser of the product that was purchased from an authorized reseller like Top Sports Tech and manufactured for Lobster Sports that can be identified with a Lobster logo affixed to it. Ebay is NOT an authorized reseller of any Lobster products. Any product purchased from a non-authorized reseller renders the warranty null and void. Lobster Sports may require you to furnish proof of purchase details to verify your warranty. Activate your warranty by emailing your warranty card to customerservice@lobstersports.com.
Click here to read the full warranty policy
Warranty Shipping
The manufacturer's warranty covers parts and labor and one-way shipping for US domestic retail customers. US retail customers that need warranty service must contact Lobster Sports to receive authorization to ship the warranty product back to the factory. The customer must cover the inbound shipping costs to the factory. Lobster Sports will fix all products under warranty free of charge and will ship the product back to US domestic customers free of charge. All expedited shipping charges are the responsibility of the customer. All international retail customers must contact their local Lobster Dealer for all warranty service.
Repair (non-Warranty)
Lobster Sports provides repair service on all machines provided they are not older than 7 years. This is due to changes in product design and compatibility on parts that are no longer available.
Machine owners can contact our Customer Service Department at customerservice@lobstersports.com to obtain the require return authorization.
Please provide the serial number to obtain the return authorization that is printed on white sticker on the bottom of the machine.
All inbound and outbound shipping charges are the responsibility of the customer along with all parts and labor. Labor charges is $95 per hour with a 1-hour minimum.
Warranty Time Periods
Battery Machines: two-year limited warranty
Battery and Server Wheels: six-months from the date of purchase.
Accessories: one-year warranty from the date of purchase.
Parts: six-month warranty from the date of purchase.
Optional Extended Warranty
An optional extended warranty is available within the first 60 days from purchase.
Additional one year: $110 for elite, grand or pickle, $199 for phenom
Additional two years: $165 for elite, grand or pickle, $299 for phenom
Additional three years: $249 for elite, grand or pickle, $399 for phenom
To purchase an extended warranty within the 60-day period after purchase, please call 800.210.5992 with your machine serial number and date of purchase.
Shipping
Lobster Sports offers a 30-day money back guarantee less shipping and a 5% restocking fee (Domestic Only). Lobster Sports does not accept international returns. Every return is assessed this fee. Returns will only be accepted with proper authorization, which includes the product serial number, the original invoice number and date. Returns will not be accepted without adherence to these guidelines. Returns will not be accepted for merchandise misused, neglected or altered.
If an order arrives with shipping damages, contact Top Sports Tech at 469-518-4269
