Your Cart is Empty
The BASI Systems Raised Mat features orthopedic cushioning and easy grip handles. It is designed to add different levels to your mat work. Can be used with small, medium or tall extension legs to suit your teaching style.
Limited Warranty
This Limited Warranty Gives You Specific Legal Rights, And You May Also Have Other Rights Which Vary From State To State
Basi Systems Warrant That During The Warranty Period, The Product Will Be Free From Defects In Materials And Workmanship.
Basi Systems Responsibility For Defective Goods Is Limited To Repair, Replacement Or Refund As Described Below In This Limited Warranty.
To The Extent Not Prohibited By Law, This Limited Warranty Is Exclusive And In Lieu Of All Other Warranties, Oral, Written, Statutory, Express Or Implied. Except For The Express Warranties Contained In This Limited Warranty And To The Extent Not Prohibited By Law, Basi Systems Disclaim All Other Warranties, Expressed Or Implied, Statutory Or Otherwise, Including Without Limitation, The Warranties Of Merchantability And Fitness For A Particular Purpose. Some States Do Not Allow Disclaimers Of Implied Warranties, So This Disclaimer May Not Apply To You. To The Extent Such Warranties Cannot Be Disclaimed Under The Laws Of Your Jurisdiction, Basi Systems Limit The Duration And Remedies Of Such Warranties To The Duration Of This Express Limited Warranty. Some States Do Not Allow Limitations On How Long An Implied Warranty Lasts, So The Above Limitation May Not Apply To You.
Who May Use This Limited Warranty?
Bodynetworx Worldwide, LLC extends this limited warranty only to the consumer who originally purchased the product. This limited warranty does not extend to any subsequent owner or other transferee of the product.
What Does This Warranty Cover?
BASI Systems offer the following limited warranty. This limited warranty becomes effective on the invoice date of the original purchase and extends to the time limits expressed in this limited warranty. Any parts that are repaired or replaced under this limited warranty will follow the original warranty period. BASI Systems may change the availability of this limited warranty at BASI Systems discretion, but any changes will not be retroactive.
BASI Systems guarantee that BASI Systems products will be free from defects in material or workmanship for the duration of the applicable warranty period. If you have a defective product that you believe is covered in this limited warranty, it is important to follow the proper return procedure set forth in this limited warranty.
Defective parts that conform to the limited warranty guidelines will be repaired, replaced, or refunded at the sole discretion of Bodynetworx in accordance with the following terms:
What Does This Warranty Not Cover?
If any box/ product damage or missing box/part is noticed at the time of delivery, it must be documented on the Proof Of Delivery document, otherwise Basi Systems will not accept any liability. A claim for damaged or missing box/parts must be made within 5 (five) business days of delivery with this signed proof of delivery document
What Is The Period Of Coverage?
Ten Year Warranty
Offered for the frame and structural components for barrels (Ladder Barrel, Spine Corrector), chairs (Wunda Chair, F2 Chair), wall system products (Wall Unit, Wall Tower, Ped-A-Pul) and Reformer gearbar and footbar mechanisms.
Two Year Warranty
Offered for springs and mechanical components.
Ninety Day Warranty
Offered for upholstered parts, ropes, straps, and loops. This does not cover wear-and-tear, stains, indentations, scratches or defects arising from abuse or use of harsh chemical cleansers. If the identical fabric is unavailable, an equivalent will be provided.
What Are Your Remedies Under This Warranty?
With respect to any defective product during the warranty period, described above, we will, in our sole discretion, repair or replace such product (or the defective part) or refund the purchase price of such product.
How Do You Obtain Warranty Service?
To obtain warranty service, you must email Customer Service at usoffice@basisystems.com during the warranty period to obtain a Return Authorization (RA) number. No warranty service will be provided without a RA number.
Limitation Of Liability
The Remedies Described Above Are Your Sole And Exclusive Remedies And Our Entire Liability For Any Breach Of This Limited Warranty. Our Liabiltiy Shall Under No Circumstances Exceed The Actual Amount Paid By You For The Defective Product, Nor Shall We Under Any Circumstances Be Liable For Any Consequential, Incidental, Special Or Punitive Damages Or Losses, Whether Direct Or Indirect. Some States Do Not Allow The Exclusion Or Limitation Of Incidental Or Consequential Damages, So The Above Limitation Or Exclusion May Not Apply To You.
Custom products: any product ordered with custom upholstery or equipment configuration.
Equipment: Reformers (Reformer, Reformer with Tower, Reformer Combo), Towers and Trapeze Systems (Cadillac, Reformer with Tower, Reformer Combo, Wall Tower, Wall Unit), Chairs and Barrels (Wunda Chair, Arm Chair Barrel Set, Ladder Barrel, Spine Corrector, Spine Corrector with F2 System), Upgrades (F2 System, F2 System with Accessory Package, Tower Only, Trapeze Only), Options and Other Pilates Equipment (Ped-A-Pull, Ped-A-Pull without Stool, Raised Mat, Jump Board, Jump Board for Reformer Combo, Arc, Cushion Block)
Non-equipment products: springs, mat conversions.
